The global shortage of Microprocessors prompted Generac Power Systems to begin shipping standby generators without the components necessary for WiFi connectivity, according to a letter sent to consumers who purchased a standby generator.

A standby generator connects to a home or business electrical system through an automatic transfer switch. The connection is permanent and allows the generator to run automatically during a power outage, restoring power in seconds after the outage or blackout occurs.

According to the Institute of Electrical and Electronics Engineers, the global shortage of microprocessors and other components stems from supply chain issues related to the COVID-19 Pandemic. Increased demand and resulting shortages during the pandemic came from multiple sources and factors including:

  • Home office equipment including computers, monitors, and printers.
  • Remote learning with laptops and tablets.
  • Home entertainment systems including televisions and game consoles.
  • The rollout of the 5G network.
  • Continued expansion of cloud computing.
  • Just in Time manufacturing and supply chains were interrupted by the pandemic.

Exasperating the shortage further, automakers cut back on orders early in the pandemic only to learn that people still needed and wanted to buy cars. When they ramped up production again, it added additional burden to a supply chain overtaxed by other industries responding to increased demand caused by the pandemic.

A shortage of shipping containers due to increased shipping times and delays in ports is another issue related directly to COVID-19.

Generac Standby Generators are fully operational without the WiFi component, but Mobile Link WiFi, an advertised feature, is not operational without the component.

Mobile Link an Included Feature of Generac Guardian Generators

In a letter to consumers, Generac stated, “We currently hope to ship this component directly to you within the next six months (or as soon as possible), along with easy-to-follow instructions for simple, do-it-yourself installation.

Like other generator manufacturers, Generac has suffered through long lead times during a period of increased demand fueled in part by last year’s record hurricane season, the Texas Winter Storm Uri outage, and the California Wildfires and subsequent Pacific Gas & Electric Blackouts. People working from home had additional time to devote to home improvement projects, including the addition of a standby generator.

It appears there is light at the end of the tunnel. IEEE stated that in the third and fourth quarter, microprocessor manufacturers will start to catch up. By the second quarter of 2022, most chip manufacturers should catch up and resume shipping on time. New United States-based manufacturing will help alleviate future shortages and reduce dependence on foreign production of the components needed throughout the generator manufacturing industry, as well as other industries.

Consumers can scan the accompanying QR Code provided by Generac to Confirm their Shipping Address and Serial number.

Alternatively, Consumers can visit the Generac Dedicated Web Page to confirm their address and serial number for the WiFi Kit.

For questions about the WiFi DIY kit please contact Generac Power Systems at 888-GENERAC ( 888-436-3722 )